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Shipping & Delivery
Appliances: 3 business days, or Same Day Service for an extra charge
Study Models: 5 business days
Digital Study Models: 3 business days
We pride ourselves on always delivering on time! Please date the prescription 2 days prior to insertion date to ensure timely delivery, should a delay in shipping occur.
For quick access to prepaid shipping labels with your return address and package tracking, login or signup for the free Rx Wizard. Alternatively, you can either print a prepaid shipping label or we can mail you with a stock of shipping labels.
If you need (free) boxes, cushioning materials, Rx Forms or shipping labels, you can order supplies online anytime, or if you prefer, call us at (800) 922-6365.
We mail all appliances UPS ground or 2nd day services to ensure prompt delivery. Overnight shipping is available at an extra charge.
Consolidate & Save!
Reduce your shipping costs by placing multiple cases per box or taping multiple boxes together, using one shipping label provided by NEOLab.