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Shipping & Delivery

Fast Turnaround

In Lab

Appliances: 8 business days

Digital Study Models: 5 business days

We pride ourselves on always delivering on time! Please date the prescription 2 days prior to insertion date to ensure timely delivery, should a delay in shipping occur.


Shipping Labels

For quick access to prepaid shipping labels with your return address and package tracking, login or signup for the free Rx Wizard. Alternatively, you can either print a prepaid shipping label or we can mail you with a stock of shipping labels.

Shipping Supplies

If you need (free) boxes, cushioning materials, Rx Forms or shipping labels, you can order supplies online anytime, or if you prefer, call us at (800) 922-6365.

Shipping Cost

We mail all appliances UPS ground or 2nd day services to ensure prompt delivery. Overnight shipping is available at an extra charge.

Consolidate & Save!

Reduce your shipping costs by placing multiple cases per box or taping multiple boxes together, using one shipping label provided by NEOLab.

Cases Per
Roundtrip Cost
(per case)
1 $16.25
2 $8.15
3 $5.45
4 $4.10
5 $3.30